From Kickstarter to Best Buy
Being an early leader in wearables meant mountains of feedback from a fervent community of early adopters. We wanted to add a lot of functionality, rebrand visually, and rebuild onboarding to a much higher standard of usability. As the first UX designer at Pebble I led those efforts.
The companion mobile app had been designed entirely by engineers. We started over — sketching the screens we knew the experience needed, working out content and hierarchy, then interactions and the flows between screens, including moments like downloading an app onto your watch. iOS and Android were treated as separate but related projects.
Designing a platform means designing for people you'll never meet. The UI guidelines and the store template mattered as much as the app did — we also sat with partners like Uber and eBay to help them imagine what their own Pebble apps could be.